Privacy Policy

Effective Date: October 7, 2025
Crystal Coworks
363 N Sam Houston Parkway E, Suite 650, Houston, TX 77060

1. Introduction

Crystal Coworks (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information of our members, visitors, and guests. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our coworking facilities, website, and related services.

By accessing our space or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name, company name, title, and contact details (phone number, email address, etc.)

• Billing information (credit/debit card, ACH, billing address)

• Government-issued identification for security verification

B. Technical Information

• Device details and IP address when using our Wi-Fi

• Login times, access records, and usage logs of shared resources (conference rooms, printers, etc.)

C. Visual and Audio Information

• Video footage from on-site security cameras

• Audio/video recordings from community events or workshops (with notice)

3. How We Use Your Information

We use collected information to:

• Manage memberships, payments, and access permissions

• Provide Wi-Fi, printing, and facility-related services

• Communicate important updates, invoices, and event information

• Ensure safety, security, and compliance with building regulations

• Improve our services and community experience

4. Sharing of Information

We do not sell or rent your information. However, we may share it with:

• Service providers (e.g., payment processors, IT support) who assist in operations

• Building management and security for safety and compliance

• Law enforcement or regulatory agencies when required by law

All third-party partners are required to maintain the confidentiality and integrity of your data.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information. While we take all reasonable steps, no system is 100% secure. We encourage members to protect personal devices and use strong passwords when accessing shared Wi-Fi.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Access and security logs may be stored for up to 12 months.

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data (subject to legal retention requirements)

• Opt out of promotional communications at any time

Requests can be sent to [email protected].

8. Use of Wi-Fi and Digital Systems

By connecting to Crystal Coworks’ Wi-Fi or using shared devices, you agree:

• Not to engage in illegal or disruptive activities

• To avoid accessing inappropriate or harmful content

• That usage may be monitored for network integrity and security purposes

9. Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our website and/or shared via email notification.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Crystal Coworks
📍 363 N Sam Houston Parkway E, Houston, TX 77060
📧 [email protected]
📞 713-659-9142